Tarkett
CustomerServiceOfficer
“Customer Service Officer at Tarkett. Skills: Customer relationship management, Order processing, Complaint handling. Act as liaison between customers and internal departments. Ensure optimal customer satisfaction”
What You'll Achieve.
Ensure optimal customer satisfaction; Ensure excellent customer journey
Industry & Context.
Solution-oriented
What They're Looking For.
Must Have
Bachelor's diploma, Relevant work experience, Fluent Dutch, French, English
Nice to Have
SAP experience is a plus
What You'll Do.
Act as liaison between customers and internal departments
Ensure optimal customer satisfaction
Ensure excellent customer journey
Coordinate administrative process from start to finish
Process data in SAP and CRM
Serve specific customer portfolio
Answer customer questions on samples
Answer customer questions on product availability
Proactively offer alternatives
Perform administrative follow-up
Keep database up-to-date
How You'll Work.
Team & Collaboration
Liaison between customers, sales, administration, supply chain
Applying for this Customer Service Officer role?
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ANONYMOUS · UNFILTERED
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