CustomerServiceOfficer

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Orrcon Steel Distribution is looking for a Customer Service Officer to join the team based in Albany WA. Orrcon Steel Distribution is a leading Australian supplier of steel and aluminium products, offering a comprehensive range engineered to meet the demands of diverse industries. Our products are backed by strong technical expertise, full traceability, and stringent quality standards. Supported by strategic supplier partnerships and a nationwide network of distribution centres, we ensure consistent availability, reliable performance, and dependable supply for customers across Australia. But this isn’t just a desk job — we’re after a true all-rounder and team player. Someone who can drive sales, chase up leads, and build solid relationships, while also being ready to roll up their sleeves and pitch in wherever it’s needed. If there’s a job to be done, you’re on it. If a customer needs a solution, you’re already working on it. You’ll also keep accurate records and handle data input carefully to make sure orders and customer deliveries are spot on, helping the whole team run smoothly. What Will You Do? Supported by an experienced team, you’ll take real ownership of your work, you’ll * handle enquiries in person, over the phone, and by email, delivering timely, practical solutions to customers across farming, construction, fabrication, and manufacturing * prepare accurate quotes and follow up to turn leads into sales * support external sales reps with local knowledge, customer insights, and hands-on follow-through * take initiat