Wegmans
CustomerServiceManager
“Customer Service Manager at Wegmans. Skills: Customer service, Leadership, Store operations. Coordinate daily activities. Troubleshoot daily activities”
What You'll Achieve.
Ensure Front End/customer checkout operations runs efficiently; Reduce customer wait time; Enhance Company culture
Industry & Context.
Troubleshoot daily activities; Problem solve operational challenges
Must be 18 years or older, Morning, afternoon, evening availability, Weekends availability, Shifts end as late as 12:30am
What They're Looking For.
Must Have
Customer service experience, Proven ability to multi-task, Computer skills
Nice to Have
Experience leading a team, Ability to quickly learn and adapt
What You'll Do.
Coordinate daily activities
Troubleshoot daily activities
Take part in store management
Lead and develop team members
Manage store operations
Partner with department management
Manage performance of team
Provide customer service
Participate in special projects
How You'll Work.
Team & Collaboration
Act as liaison between different areas; Partner with department management; Bring employees together
Process & Methodology
Lead special projects
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