Wegmans
CustomerServiceManager
“Customer Service Manager at Wegmans. Skills: Customer service, Leadership, Store operations. Coordinate customer service employees. Troubleshoot daily activities”
What You'll Achieve.
Ensure Front End runs efficiently; Reduce customer wait time; Enhance Company culture
Industry & Context.
Troubleshoot daily activities; Problem solve operational challenges
Morning, afternoon, evening availability, Shifts end as late as 12:30am, Must be 18 years or older
What They're Looking For.
Must Have
Customer service experience, Proven ability to multi-task, Computer skills
Nice to Have
Experience leading a team, Ability to quickly learn and adapt
What You'll Do.
Coordinate customer service employees
Troubleshoot daily activities
Take part in store management
Manage store operations
Monitor business and customer traffic
Manage performance of team
Provide customer service
Problem solve operational challenges
Lead special projects
How You'll Work.
Team & Collaboration
Act as liaison between teams; Partner with department management; Bring employees together
Process & Methodology
Lead special projects
Applying for this Customer Service Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Wegmans?
Real rants from real employees. Read before you apply.