CustomerServiceManager

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! **Location:** 4144 US 31 South - Traverse City, Michigan 49684 **Position Summary:** This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators. **Here’s what you’ll do: ** * Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality. * Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas. * Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines. * Maintain familiarity with all products carried in the department as well as throughout the store. * Know the advertised items, special prices, coupon deals or other features, that apply