SpartanNash

Food Solutions

CustomerServiceLead

$0–0k St Peter, Minnesota, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Customer Service Lead at SpartanNash. Skills: Customer Service, Front-end Operations, Team Supervision. Perform cash, checks, debit/credit/EBT cards. Handle over rings, credits, suspended orders, refunds”

What You'll Achieve.

Contribute to financial best interests of the store

Industry & Context.

Food Solutions
Eligibility Requirements

Lift up to 30 pounds frequently, Lift up to 50 pounds occasionally, Stand and walk extended periods, Bend, stoop, twist, turn frequently

What They're Looking For.

Must Have

High school graduate or equivalent, Proficient Computer, Ability to read, write, comprehend, and interpret documents, Accountingookkeeping skills, Interpret/Analyze Financials, Develop/ Manage Budgets, Delegate/Direct/Implement, Suggestive Selling/Knowledge of Products

Nice to Have

Detail Oriented

What You'll Do.

debit/credit/EBT cards

Process bottle returns

Conduct lottery ticket sales

Process Western Union

Handle return-to-stock items promptly

Prioritize perishable return-to-stock items

Locate products in the store

Know advertised items and special prices

Train others on department activities

Manage selection and scheduling of staff

Meet departmental productivity levels

Handle spoiled/damaged products

Maintain clean department

Maintain attractive department

Maintain well stocked department

Follow PPE and Safety Guidelines

Follow Food Safety and Cleaning Expectations

Follow Guest Experience Guidelines

Perform tasks in other departments

Complete assigned duties

How You'll Work.

Team & Collaboration

Cross-functional teams

Full Job Description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! **Location:** 612 S. Minnesota Ave - St Peter, Minnesota 56082 COMPENSATION: Hourly rate $14.00 - $18.50 depending on experience. BENEFITS: Full Time Benefits Excellent benefits package, including PTO and 7 paid holidays. Eligible for healthcare (single and family) first of the month following date of hire. 401(k) plan with employer match available. Employer paid Life Insurance, Short Term and Long-Term Disability. Paid Parental Leave after six months. Starting Part Time Benefits Excellent benefits package, eligible to participate in 401(k) plan with employer match, employee stock purchase plan and work life resources. Eligibility for paid holidays and additional benefits is based on meeting working hours requirements post hire. **Position Summary:** This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties

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