JACOBS DOUWE EGBERTS
Consumer Goods
CustomerServiceinternship/stage
Neural analysis suggests this role is
optimal for mid candidates.
“Customer Service internship / stage at JACOBS DOUWE EGBERTS. Skills: Customer Service, Supply Chain. Be a supportive member. Take responsibility on projects”
What You'll Achieve.
Ensure On Time In Full (OTIF) deliveries of the orders
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
Enthusiastic student (internship must be part of your educational program), Matching educational business background, Dutch and/or French speaking, Fluent in English, Available for at least 5 to 6 months starting from August/ September 2026
Nice to Have
Supply chain passionate
What You'll Do.
Be a supportive member
Take responsibility on projects
Support day to day operations
Contact customers to align on orders
Ensure On Time In Full deliveries
Support cross-functional initiatives
Initiate improvement proposals
Work closely with internal departments
Exposed to external cooperation
Integrated in local supply chain projects
How You'll Work.
Team & Collaboration
Work closely together with the other internal departments like Sales, Finance & marketing; Exposed to external cooperation with our 3th party logistics
Communication Scope
Communication skills
Process & Methodology
Take responsibility on projects
Full Job Description
At JACOBS DOUWE EGBERTS, we are inspired by our belief that “It’s amazing what can happen over a cup of coffee.” We're looking for a Customer Service / Supply Chain Intern to strengthen our team in Brussels. You will be integrated in the Belux supply chain and become part of the team responsible for the customer service of Out of Home customers for our coffee & tea brands in Belgium. This will give you the insights on how your coffee or tea is ending up at our customers, and finally in your cup. Because everyone deserves the cup of coffee or tea they love! Your main responsibilities: * You will actively be integrated in the customer service team, where you are asked to be a supportive member and take a responsibility on projects and day to day operations. * A large part of the tasks will be operationally,supporting the team in the day to day operations, for example: * Contacting customers to align on orders * Ensure On Time In Full (OTIF) deliveries of the orders * Support the team in cross-functional initiatives to tackle issues * Another part of the tasks consists of using the experience from the operational activities to support & initiate improvement proposals, within the function as well as cross-functional within supply chain * You will work closely together with the other internal departments like Sales, Finance & marketing. Next to this you will also be exposed to external cooperation with our 3th party logistics. * Sustainability plays an important role in our local supply chain. In your role you will also be integrated in our local supply chain projects. ## Qualifications * You are an enthusiastic student (internship must be part of your educational program) with a matching educational business background and preferably a supply chain passionate. * You are a team player with strong communication & analytical skills * You work pro actively, take ownership of your own projects and deadlines, and are result driven * You are passionate about the coffee & tea b
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