Knighted Ventures
Hospitality
CustomerServiceGamingAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Gaming Associate at Knighted Ventures. Skills: Customer support, Gaming knowledge. Provide excellent customer service. Respond to customer inquiries”
What You'll Achieve.
Maintain high customer satisfaction; Resolve issues efficiently
Industry & Context.
Troubleshooting; Issue resolution
What They're Looking For.
Must Have
High school diploma or GED, 1 year of customer service experience, Proficiency in Microsoft Office Suite
Nice to Have
Associate's degree, Experience in the gaming industry, Bilingual abilities
What You'll Do.
Provide excellent customer service
Respond to customer inquiries
Resolve customer issues
Process customer orders
Maintain customer records
Assist with product knowledge
Escalate complex issues
Follow company policies
How You'll Work.
Team & Collaboration
Work with team members
Communication Scope
Verbal communication; Written communication
Full Job Description
Level Up Your Summer! If you thrive in high-energy environments and love a challenge, Knighted is the place to be. As a Gaming Associate, you’ll be at the center of the action, using your knack for numbers and keen attention to detail. This is a full-time, hands-on opportunity perfect for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Locations: American Canyon, CA Pay Rate: $21 - $22 per hour the additional $2/hour is for late-night shifts) Work Schedule: Full-time only. 4 days per week, 10 hours per shift. Weekend Requirement: Friday, Saturday, and Sunday availability is required. Shifts: Be prepared to work late-night and overnight hours. Training Schedule: M - F, 12 pm - 8 pm Want to see the Gaming Associate role in action? Click here to watch a video. If the link doesn’t open, you can also find it by searching Gaming Associate on YouTube. Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Qualifications Must be 21 years of age or older Authorization to work in the U. S. Proficient in mental math (addition, subtraction, multiplication, and division) Open availability for the casino's 24/7 hours of operation Ability to pass a lifetime background check, credit check, and drug screen for state licensure Physical Requirements Able to sit or stand at a gaming table for 3 to 4 hours at a time Able to use hands and fingers in a dexterous manner (movements include rotating w
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