Avery Dennison
Manufacturing
CustomerServiceExecutive(BilingualChinese&Englishspeaking)
“Customer Service Executive (Bilingual Chinese & English speaking) at Avery Dennison. Skills: Customer Success, Bilingual Chinese English. Handle order processing. Manage customer inquiries”
Industry & Context.
What They're Looking For.
Must Have
Bachelor’s degree, 1-2 years related experience, Read, write, Speak in English and Chinese, Understanding of applicable computer systems, Excellent customer service skills
Nice to Have
Lead experience preferred, Presentation experience and skills
What You'll Do.
Handle order processing
Manage customer inquiries
Provide order management support
Handle customer complaints
Resolve customer complaints professionally
Coordinate with other departments
Partner with Inside Sales
Communicate supply chain issues
Coordinate with Logistics and Operations
Prepare production schedules
Prepare daily reports
Ensure operations meet shipping date
analyze & report performance
Participate in process improvement projects
Lead process improvement projects
How You'll Work.
Team & Collaboration
Partner with Inside Sales; Coordinate with Logistics; Coordinate with Operations; Coordinate with accountant; Coordinate with sales
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