Avery Dennison
Packaging And Containers
CustomerServiceExecutive(BilingualChinese&Englishspeaking)
“Customer Service Executive (Bilingual Chinese & English speaking) at Avery Dennison. Skills: Customer Success, Order Management, Customer Support. Handle order processing. Manage customer inquiries”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, 1-2 years related experience, Read, write, Speak English and Chinese, Understanding of applicable computer systems, Excellent customer service skills
Nice to Have
Lead experience preferred
What You'll Do.
Handle order processing
Manage customer inquiries
Provide order management support
Handle customer complaints
Resolve customer complaints professionally
Negotiate customer product complaints
Coordinate with other departments
Partner with Inside Sales
Communicate supply chain issues
Coordinate with Logistics and Operations
Coordinate return processes
Prepare daily reports
Ensure operations meet shipping dates
Participate in projects
Lead process improvement projects
How You'll Work.
Team & Collaboration
Partner with Inside Sales; Coordinate with Logistics; Coordinate with Operations; Coordinate with accountant; Coordinate with sales
Communication Scope
Presentation skills
Applying for this Customer Service Executive (Bilingual Chinese & English speaking) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Avery Dennison?
Real rants from real employees. Read before you apply.