Worldwide TechServices
Information Technology And Services
CustomerServiceEngineer
“Customer Service Engineer at Worldwide TechServices. Skills: Customer service, Hardware repair. Perform troubleshooting and repair activities. Provide support to VIPs”
What You'll Achieve.
Meet operational/customer service metrics
Industry & Context.
Problem solving
Own a basic repair kit, Lift and move computer equipment up to 50 lbs
What They're Looking For.
Must Have
2-4 years of relevant experience, Technical school certification
Nice to Have
A+ certification
What You'll Do.
Perform troubleshooting and repair activities
Provide support to VIPs
Respond to change management requests
Install new PC equipment
Provide end-user desk side support
Perform Install/Move/Add or Change (IMAC) activities
Perform desk-side support activities
Meet customer service satisfaction levels
Communicate with end-user and service desk
Follow documented service operations policies
How You'll Work.
Communication Scope
Oral communication; Written communication; Interpersonal skills
Applying for this Customer Service Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Worldwide TechServices?
Real rants from real employees. Read before you apply.