CustomerServiceEngineer(客服工程師)

ALES ASIA was founded in Taiwan in 2006. Our factory is located in the Taichung Science Park in Taiwan and it has class 1000 and 100 cleanroom (192 m2) and ISO 9001 certificates. We provide a proven, reliable and cost effective solution to worldwide special gas delivery equipment needs, including gas cabinets, valve manifold boxes. Beside, we also have capabilities of customizing manifold and controller PLC ; HMI design, and calculation service to ensure customer need is met. ALES ASIA's customers are located all over the world, and our product are widely used in various industry such as semiconductor foundries, LCD, LED, Solar, lab, institute and other applications. We strives for continuous improvement in terms of product quality, production capacity and services. We will always be flexible, innovative, agility and adaptive to meet and exceed customer needs. Build, commission, install, standard solutions on customers' sites (examples : Chemical equipment: Inline blender,Dispense unit & Transfer unit or Waste Collect unit ...etc). Final test on Factory ## How will you CONTRIBUTE and GROW? 1\. Commissioning at Customer site (Domestic or foreign), not a must but may have chance to contact chemicals. Therefore, needs to follow the company and/or the customer’s safety related trainings and policies. 2\. Pre-shipment equipment testing, including: installation and removal of temporary piping for unit testing; implementation and recording of quality policies; recording and correcting test results; performing equipment final test related work. 3.(Collaborate with the internal engineering team to) Respond to customer technical issues and provide after-sales service 4.Handle customer complaints, including writing technical documents. 5.With basic programming modification skills is better 6.Basic English communication, including speaking, listening, reading, and writing skills. 7\. Ensure equipment basic maintenance operations.(for our Factory CDA/UPW equipment), or handle th