McKesson
Healthcare
CustomerServiceCoordinator-DistributionOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Coordinator - Distribution Operations at McKesson. Skills: Distribution operations, Customer service, Inventory control. Coordinate clinical trial requests. Verify lot/expiration”
What You'll Achieve.
Timely order processing; Accurate order processing; Timely shipment execution; Accurate shipment execution; Effective resolution of customer issues; Effective resolution of shipment issues; Accurate documentation for compliance; Accurate documentation for audits
Industry & Context.
problem-solving skills
What They're Looking For.
Must Have
High school diploma or equivalent, organizational skills, problem-solving skills, communication skills, Manage multiple priorities, fast-paced environment
Nice to Have
Experience in supply chain, distribution experience, warehouse operations experience, Familiarity with Salesforce, Familiarity with SAP, Familiarity with Microsoft Office
What You'll Do.
Coordinate clinical trial requests
Verify lot/expiration
Perform product quarantine
Monitor inbound inventory
Manage outbound shipment execution
Research customer inquiries
Resolve customer inquiries
Handle credit requests
Address shipment issues
Maintain accurate documentation
How You'll Work.
Team & Collaboration
warehouse teams; transportation partners; internal stakeholders; transportation teams; customer service teams
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. # **Distribution Operations Coordinator (B3)** **Schedule:** Monday – Friday | 9:30 AM – 6:00 PM **Work Type:** Full-time | On-site ## ## **About the Role** The Distribution Operations Coordinator supports distribution center activities related to clinical trial operations. This role is responsible for coordinating inventory movements, executing shipments, and resolving customer issues to ensure the accurate and timely delivery of critical healthcare products. You will work closely with warehouse teams, transportation partners, and internal stakeholders to maintain operational efficiency, accuracy, and compliance. ## ## **Key Responsibilities** * Coordinate clinical trial requests, including lot/expiration verification and product quarantine activities using Salesforce * Monitor inbound inventory and manage outbound shipment execution, including carrier coordination * Process and release orders to ensure timely and compliant fulfillment * Research and resolve customer inquiries, including shortages, returns, and credit requests * Partner with transportation and customer service teams to address shipment issues * Maintain accurate documentation to support reporting, compliance, and audit requirements ## ## **Qualifications** **Minimum:** * High school diploma or equivalent * Strong organizational, problem-solving, and communication skills * Ability to manage multipl
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