Company

Travel

CustomerServiceBookingCruises

$45–75k Baltimore, Maryland, United States Remote Friendly
The Brief

“Customer Service – Booking Cruises. Assist clients with selecting and booking accommodations. Provide accurate information on hotel options”

Industry & Context.

Travel

What They're Looking For.

Must Have

Communication and customer service skills, Professional, positive, and client-focused attitude, Ability to work independently and manage time effectively, Basic computer proficiency and reliable internet access, Interest in travel and hospitality

Nice to Have

Previous experience in customer service, hospitality, or sales

What You'll Do.

Assist clients with selecting and booking accommodations

Provide accurate information on hotel options

Respond to client inquiries

Maintain accurate records of client interactions

Collaborate with team members

Stay informed on travel trends

Participate in virtual training sessions

How You'll Work.

Team & Collaboration

Collaborate with team members to ensure a smooth client experience

Communication Scope

Communication and customer service skills

Free ATS check

Applying for this Customer Service – Booking Cruises role?

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