Uline
CustomerService
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service at Uline. Skills: Customer Service, Communication, Problem-solving. Process customer orders. Make product recommendations”
Industry & Context.
problem-solving skills
All positions are on-site, pre-employment hair follicle drug screening
What They're Looking For.
Must Have
Proficient in English to follow verbal and written instructions and safety policies
Nice to Have
Bachelor's degree preferred, Prior customer service experience is a plus, Bachelor’s degree, Prior leadership / management experience is a plus
What You'll Do.
Process customer orders
Make product recommendations
Handle account inquiries
pricing and shipping questions
Build business relationships with customers
Recommend Uline's best solutions
Help customers navigate Uline's website
Master all aspects of customer service management
Manage and develop a team
Review department procedures
How You'll Work.
Team & Collaboration
Build relationships in our collaborative in-person setting with regular team events; teamwork
Communication Scope
communication skills
Full Job Description
**Customer Service Hiring Event** **Pay from $25 to $34 per hour with significant growth and earning potential!** Better career opportunities are calling - with Uline’s Customer Service team! From impressive employee benefits to strong training and development, we are committed to your long-term success. Join the team behind the legendary service our customers love - sign up for the opportunity to interview at Uline’s upcoming hiring event! **Date:** Thursday, June 11th **Time:** 4 PM to 6 PM **Positions:** * Customer Service Representative * Customer Service Management Trainee **Location:** 3325 Heiser St. Hudson, WI 54016 **Recognized on Forbes list of America 's Best Large Employers four years in a row!** **Registration is preferred, but walk-ins are welcome.** **Translation assistance is not offered.** Must be proficient in English to follow verbal and written instructions and safety policies. _________________________________________________ **Why Customer Service at Uline?** * **Learn:** In-depth training helps you sharpen communication and problem-solving skills. * **Develop:** Our professional environment offers one-on-one peer mentoring and room to grow in your career. * **Connect:** Build strong relationships in our collaborative in-person setting with regular team events. **Customer Service Representative** Pay from $25 to $30 per hour **Position Responsibilities / Minimum Requirements** * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. * High school diploma or equivalent. Bachelor's degree p**referred.** * Excellent problem-solving, listening and communication skill
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