Uline

CustomerService

$0–0k Hudson, Wisconsin, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Service at Uline. Skills: Customer Service, Communication, Problem-solving. Process customer orders. Make product recommendations”

Industry & Context.

Problems you'll solve

problem-solving skills

Eligibility Requirements

All positions are on-site, pre-employment hair follicle drug screening

What They're Looking For.

Must Have

Proficient in English to follow verbal and written instructions and safety policies

Nice to Have

Bachelor's degree preferred, Prior customer service experience is a plus, Bachelor’s degree, Prior leadership / management experience is a plus

What You'll Do.

Process customer orders

Make product recommendations

Handle account inquiries

pricing and shipping questions

Build business relationships with customers

Recommend Uline's best solutions

Help customers navigate Uline's website

Master all aspects of customer service management

Manage and develop a team

Review department procedures

How You'll Work.

Team & Collaboration

Build relationships in our collaborative in-person setting with regular team events; teamwork

Communication Scope

communication skills

Full Job Description

**Customer Service Hiring Event** **Pay from $25 to $34 per hour with significant growth and earning potential!** Better career opportunities are calling - with Uline’s Customer Service team! From impressive employee benefits to strong training and development, we are committed to your long-term success. Join the team behind the legendary service our customers love - sign up for the opportunity to interview at Uline’s upcoming hiring event! **Date:** Thursday, June 11th **Time:** 4 PM to 6 PM **Positions:** * Customer Service Representative * Customer Service Management Trainee **Location:** 3325 Heiser St. Hudson, WI 54016 **Recognized on Forbes list of America 's Best Large Employers four years in a row!** **Registration is preferred, but walk-ins are welcome.** **Translation assistance is not offered.** Must be proficient in English to follow verbal and written instructions and safety policies. _________________________________________________ **Why Customer Service at Uline?** * **Learn:** In-depth training helps you sharpen communication and problem-solving skills. * **Develop:** Our professional environment offers one-on-one peer mentoring and room to grow in your career. * **Connect:** Build strong relationships in our collaborative in-person setting with regular team events. **Customer Service Representative** Pay from $25 to $30 per hour **Position Responsibilities / Minimum Requirements** * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. * High school diploma or equivalent. Bachelor's degree p**referred.** * Excellent problem-solving, listening and communication skill

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