Kyndryl
CustomerService
“Customer Service at Kyndryl. Skills: Deskside Support, Customer service. Support end users. Maintain customer systems”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Ensino médio ou técnico, Experiência prestando suporte de, Experiência ambientes com contato direto com o, Fortes habilidades de comunicação, Conhecimentos de Ferramentas de, Disponibilidade para atuação no modelo presencial, Disponibilidade para atuação, Conhecimentos de plataformas de mercado, Fluência português
Nice to Have
Graduação Ciência da Computação, Tecnologia da Informação ou área técnica relacionada
What You'll Do.
Maintain customer systems
Provide executive support
Resolve software update issues
Resolve system image issues
Resolve hardware deployment issues
Handle hardware issues
Handle software issues
Provide remote support
Identify modernization opportunities
Identify automation opportunities
Ensure XLA goals are met
Ensure SLA goals are met
How You'll Work.
Team & Collaboration
Collaborate with internal teams; Collaborate with alliance partners
Communication Scope
Email communication; Phone communication
Applying for this Customer Service role?
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