EMCO Corporation

Retail

CustomerServiceAssociate(CounterandWarehouse)

CA$40–50k Okotoks, Alberta, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Customer Service Associate (Counter and Warehouse) at EMCO Corporation. Skills: Customer service, Order fulfillment, Warehouse operations. Assist customers at counter. Respond to customer inquiries”

What You'll Achieve.

Contribute to repeat business

Industry & Context.

Retail
Eligibility Requirements

Operate forklift

What They're Looking For.

Must Have

2 years customer service experience, 1 year warehouse experience, Valid Class 5 driver's license, Clean driving record

Nice to Have

College and/or University degree, Forklift operation experience

What You'll Do.

Assist customers at counter

Respond to customer inquiries

Enter customer orders

Stage customer orders

Follow Health and Safety rules

Operate material handling equipment

Support receiving materials

Organize incoming materials

Put away incoming materials

Maintain counter environment

Maintain warehouse environment

Follow up on customer orders

Follow up on backorders

Follow up on delivery timelines

Process warranty claims

Build relationships with customers

Contribute to repeat business

Assist with inventory counts

Assist with general PC operations

Adhere to company policies

Adhere to company procedures

Adhere to quality standards

How You'll Work.

Team & Collaboration

Collaborate with team members; Support one another

Communication Scope

Verbal communication

Full Job Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate teammates with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Why Join Our Team? EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way! In addition, we will offer you: * Great mentors and on-the-job training * Growth potential with competitive salary, benefits, and profit sharing * A career with a solid, stable company with strong core values * Participation in our pension plan with employer contributions * Wellness programs and Employee & Family Assistance Programs * A healthy work-life balance * Employee discounts Interested in a career with EMCO Corporation? We’d love to hear from you! We’re looking for a

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