Playtech
Gaming
CustomerServiceAssociate
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“Customer Service Associate at Playtech. Skills: Customer support, Communication skills. Provide exceptional customer support. Address queries from existing customers”
What You'll Achieve.
Achieve predetermined personal and team targets
Industry & Context.
Flexibility to work shifts
What They're Looking For.
Must Have
Fluent in English, Computer literacy, Experience in online customer support
Nice to Have
Preference for British and Irish accents, Experience in customer support or client-facing roles
What You'll Do.
Provide exceptional customer support
Address queries from existing customers
Employ a professional and friendly approach
Resolve any customer issue
Adhere to company's procedures
Achieve predetermined targets
Keep job knowledge current
How You'll Work.
Team & Collaboration
Supporting colleagues
Communication Scope
Top-notch communication skills; Excel in communication
Full Job Description
About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: [www.playtechpeople.com](http://www.playtechpeople.com/) Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. Ready to level up your career? Playtech Managed Services’ Customer Service is on the lookout for an open-minded Customer Service Associate fluent in English, with top-notch communication skills. Your influential mission. You will... * Provide exceptional customer support and care to our clients. * Address queries from existing customers via chat, email, and phone calls (e.g., log-in issues, payments, withdrawals, bonuses, responsible gambling, and general terms and conditions). * Employ a professional and friendly approach in assisting with queries. * Be empowered to resolve any customer issue. * Adhere to our company's procedures and uphold our high standards. * Achieve predetermined personal and team targets. * Keep your job knowledge current. ## Qualifications Components for success. You... * Are fluent in English, with a preference for British and Irish accents. * Personal interest in Sports. * Have experience in online customer support. * Possess strong computer literacy. * Exc
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