Dollar Tree
CustomerServiceAssociate
“Customer Service Associate at Dollar Tree. Skills: Customer service, Sales transactions, Store operations. Assist customers with questions. Provide recommendations to customers”
Industry & Context.
Problem-solving skills
Lift between 30 and 50 lbs, Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
What They're Looking For.
Must Have
Ability to follow instructions, Interpret operational documents, Lift between 30 and 50 lbs, Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, Excellent customer service skills, Relationship management skills, Organizational skills, Communication skills, Problem-solving skills, Decision-making skills
Nice to Have
High school diploma or equivalent, Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment
What You'll Do.
Assist customers with questions
Provide recommendations to customers
Manage sales transactions
Work assigned cash register
Maintain security of cash
Protect company assets
Keep store well-stocked
Assist with unloading trucks
Ensure positive environment
Ensure safe environment
Ensure respectful environment
Maintain professional interactions
Maintain friendly interactions
Maintain store cleanliness
Ensure areas are neat
Ensure areas are presentable
How You'll Work.
Team & Collaboration
Interactions with associates; Interactions with leaders
Communication Scope
Communication skills
Applying for this Customer Service Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Dollar Tree?
Real rants from real employees. Read before you apply.