Dollar Tree

CustomerServiceAssociate

$24–30k ~AI est. Seffner, Florida, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Service Associate at Dollar Tree. Assist customers with questions. Provide recommendations to customers”

Industry & Context.

Problems you'll solve

Problem-solving skills

Eligibility Requirements

Lift between 30 and 50 lbs, Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

What They're Looking For.

Must Have

Ability to follow instructions, Interpret operational documents, Lift between 30 and 50 lbs, Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, Excellent customer service skills, Relationship management skills, Organizational skills, Communication skills, Problem-solving skills, Decision-making skills

Nice to Have

High school diploma or equivalent, Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment

What You'll Do.

Assist customers with questions

Provide recommendations to customers

Manage sales transactions

Work assigned cash register

Maintain security of cash

Protect company assets

Keep store well-stocked

Assist with unloading trucks

Ensure a positive environment

Ensure a safe environment

Ensure a respectful environment

Maintain professional interactions

Maintain friendly interactions

Maintain cleanliness throughout the store

Ensure all areas are neat

Ensure all areas are presentable

Perform other duties as assigned

How You'll Work.

Communication Scope

Communication skills

Full Job Description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* **Skills and Experience:** * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! _We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all b

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