Future Publishing

Financial Services

CustomerServiceAssistant

£27–27k Cardiff, United Kingdom CONTRACT Remote Friendly
The Brief

“Customer Service Assistant at Future Publishing. Act as primary point of contact. Deliver excellent customer service”

Industry & Context.

Financial Services

What They're Looking For.

Must Have

Customer service experience, Experience delivering service through multiple channels

What You'll Do.

Act as primary point of contact

Deliver excellent customer service

Show empathy to customers

Handle customer inquiries via telephone

Handle customer inquiries via email

Handle customer inquiries via social media

Handle customer inquiries via reviews

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