EACH

Non-Profit Organization Management

CustomerServiceandDataCoordinator

$0–0k Campbelltown, New South Wales, Australia CONTRACT
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Customer Service and Data Coordinator at EACH. Skills: Customer service, Data coordination, Administration, Reporting. Deliver welcoming, professional front-of-house support. Manage phone, email and in-person enquiries”

What You'll Achieve.

Improve outcomes for children and families; Support decision-making

Industry & Context.

Non Profit Organization Management
Problems you'll solve

Translate data into insights; Identify trends, risks and opportunities

What They're Looking For.

Must Have

Deliver customer-focused support, Provide high-quality administration, Manage competing priorities, Produce accurate reports, Translate data into insights, Communicate with care, Maintain accuracy and confidentiality, Work collaboratively, Support onsite operations

Nice to Have

Experience working in fast-paced, client-facing environments, ideally in health, disability or community services, Skills across reception, coordination and administrative functions, Advanced Microsoft Office skills, particularly Excel, Experience working with senior leaders or multidisciplinary teams, Familiarity with NDIA systems or data reporting, Experience in the not-for-profit sector

What You'll Do.

professional front-of-house support

email and in-person enquiries

Organise day-to-day operations

Provide high-level administrative support

Coordinate meetings and events

Generate accurate operational reports

Maintain accurate records and systems

Contribute insights to enhance service delivery

organised and welcoming space

How You'll Work.

Team & Collaboration

Work with multidisciplinary team; Build positive relationships across teams

Communication Scope

Communicate with care; Engage with a wide range of people; Communicate findings clearly

Full Job Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care —because when we come together, we create brighter futures for all. * Full-time, Max-Term opportunity until February 2027 * Based in Campbelltown, on the lands of the Dharawal People, working onsite 5 days per week * $36.78 per hour + 12% Super + generous salary packaging benefits of up to $18,550 Join a purpose-driven team supporting children and families through the Early Childhood Approach program. This program plays a vital role in helping children and their families access supports early—empowering them to build confidence, capability and connection within their communities. Your role, your impact In this role, you are the heart of the service experience—creating a welcoming and responsive environment for families while ensuring the service runs smoothly behind the scenes. You’ll blend customer connection with data insight, helping teams make informed decisions that improve outcomes for children and families. * Customer experience: deliver welcoming, professional front-of-house support for families, staff, and stakeholders * Enquiries & communication: manage phone, email and in-person enquiries with care, clarity and professionalism * Site coordination: organise day-to-day operations including rooms, appointments and shared spaces * Administrative support: provide high-level support to the Regional Lead and multidisciplinary team * Meetings & events: coordinate schedules, agendas, minutes and follow-ups to keep the team connected and informed * Data & reporting: generate accurate operational reports and identify trends, risks and opportunities * Data integrity: maintain accurate records and systems with a high level of confidentiality * Co

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