Driveway.com
CustomerServiceAgentShop
“Customer Service Agent - Shop at Driveway.com. Answer customer inquiries. Help move digital transaction process forward”
Industry & Context.
Lifting up to 25 pounds
What They're Looking For.
Must Have
Attention to detail, Excellent communication skills, Time management, Sense of urgency, Active listening skills, Critical thinking
What You'll Do.
Answer customer inquiries
Help move digital transaction process forward
Communicate effectively with customers
Present financing terms
Present protection products
Collect Driver’s License
Collect Proof of Insurance
Collect Proof of Income
Communicate paperwork timelines
Communicate logistic timelines
Maintain activity log
Perform other duties as assigned
How You'll Work.
Communication Scope
Chat communication; Phone communication; Email communication
Applying for this Customer Service Agent - Shop role?
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How to Apply on Workday
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ANONYMOUS · UNFILTERED
What do employees actually say about Driveway.com?
Real rants from real employees. Read before you apply.