Betsson Group
iGaming
CustomerServiceAgentGermanSpeaking
“Customer Service Agent - German Speaking at Betsson Group. Skills: Customer Service, German language, English language. Help German and English-speaking customers via e-mail, chat, and telephone. Translate promotional texts and/or customer surveys in your local language”
What You'll Achieve.
Achieve our goal of the best Customer Experience; Reach the best customer satisfaction (including other KPIs)
Industry & Context.
Problem solver
Follow company policies and practices regarding player safety, protection, and responsible gaming
What They're Looking For.
Must Have
Excellent command of the German and English languages (written and verbal), Microsoft Office knowledge, Background in customer service, this can be face-to-face, online, or via phone calls, Multi-tasking and time management
Nice to Have
Additional languages are considered a plus
What You'll Do.
Help German and English-speaking customers via e-mail
Translate promotional texts and/or customer surveys in your local language
Manage customer accounts
How You'll Work.
Team & Collaboration
Work together with your team to reach the best customer satisfaction (including other KPIs)
Communication Scope
Excellent communicator
Applying for this Customer Service Agent - German Speaking role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Betsson Group?
Real rants from real employees. Read before you apply.