Sutherland

Technology

CustomerServiceAgent

$22–22k Cairo, Cairo Governorate, Egypt FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries”

Industry & Context.

Technology
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off

What They're Looking For.

Must Have

Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills

What You'll Do.

Deliver exceptional customer support

Help customers resolve inquiries

Resolve inquiries with professionalism

Resolve inquiries with efficiency

How You'll Work.

Communication Scope

English communication

Full Job Description

Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. 🚀 We're Hiring: English Customer Service Representatives | Sutherland 🚀 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! 💰 Salary: 22,000 EGP Net 📢 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. 🚀 ## Qualifications 📍 Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills 🎁 Benefits & Perks: ✨ Net salary of 22,000 EGP 🚍 Transportation provided 🏥 Medical insurance coverage up to 200,000 EGP 📚 Fully paid training from day one (you will be paid as a full employee during the training period) 📈 Career growth and development opportunities within a multinational company 🌍 Professional and supportive work environment ⏰ Working Conditions: 🔄 Rotational shifts 🌙 Overnight shifts are included and candidates must be flexible with shift schedules 📅 Rotational days off according to business needs 💼 If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! 📩 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917

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