SIXT
mobility service provider
CustomerServiceAgent
Neural analysis suggests this role is
optimal for mid candidates.
“Customer Service Agent at SIXT. Skills: customer service, vehicle management, customer engagement. welcome all customers upon arrival. gather feedback to improve their future rental experience”
What You'll Achieve.
creating top-notch rental experiences
Industry & Context.
work in various weather conditions, willing to take on additional tasks to support business needs, open to work on a shift rotation to cover branch operating hours
What They're Looking For.
Must Have
valid driving license, minimum of 12 months driving experience
What You'll Do.
welcome all customers upon arrival
gather feedback to improve their future rental experience
ensure customers take all personal belongings
discreetly check vehicles for damage
direct any issues to the appropriate channels
advise customers on rental charges
provide an accurate receipt
identify and tag vehicles for maintenance or grounding
ensure they are moved to the correct location
How You'll Work.
Team & Collaboration
work under pressure, both independently and as part of a team
Communication Scope
communication skills, enabling clear and friendly interactions with customers, even in busy settings
Full Job Description
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of £14,100 per annum - plus, an exciting bonus plan that rewards your success. Please note, this is a Part Time position working 20 hours per week. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a team * Attention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections * Communication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings * Flexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service * Driving License You hold a valid driving license and bring a minimum of 12 months driving experience WHAT WE OFFER * Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme * Generous Time Off Enjoy 22 days of annual leave, plus bank holidays * Tra
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