Together Housing

Housing

CustomerServiceAdvisor

£26–34k ~AI est. Halifax, England, United Kingdom FULL TIME
The Brief

“Customer Service Advisor at Together Housing. Skills: Customer service, Complaint resolution. Handle customer inquiries. Respond to customer questions”

Industry & Context.

Housing
Problems you'll solve

Problem-solving skills; Think on their feet

Eligibility Requirements

Mandatory 4-week training, Full Criminal Disclosure

What They're Looking For.

Must Have

Customer service skills, Handle customer complaints, Maintain accurate records, Work independently, Work as part of a team

What You'll Do.

Handle customer inquiries

Respond to customer questions

Provide accurate information

Resolve customer complaints

Log customer interactions

Maintain accurate records

Coordinate with other teams

Escalate customer issues

Provide guidance to customers

Support housing needs

How You'll Work.

Team & Collaboration

Coordinating with other teams

Communication Scope

Interpersonal skills

Free ATS check

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