Santander
Retail & Commercial Banking
CustomerServiceAdvisor
“Customer Service Advisor at Santander. Skills: Customer service, Problem solving. Act as first point of contact. Assist with transactions, queries, servicing”
Industry & Context.
Problem solver
What They're Looking For.
Must Have
Right to work in the UK
Nice to Have
A real desire to go above-and-beyond for customers, Effective team working skills with a flexible, can-do approach to work, Ability to follow process but also think on your feet, Openness to a broad range of activities even if outside of standard expectations
What You'll Do.
Act as first point of contact
Assist with transactions
Update customer records
Help keep customers and bank safe
Build relationships and find solutions
Develop knowledge of services and products
Identify ways to improve customer experience
How You'll Work.
Communication Scope
Communicate effectively with customers
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