Huhtamaki
sustainable packaging solutions
CustomerServiceAdministrator
“Customer Service Administrator at Huhtamaki. Administer key company accounts for customers. Organise dispatch of finished goods”
Industry & Context.
What You'll Do.
Administer key company accounts for customers
Organise dispatch of finished goods
Provide internal support for Commercial Team
Co-ordinate reduction of finished goods holding
Maintain and update customer records
Deal efficiently with customer complaints
Interface with Production
Scheduling and Quality teams
Collate internal production requirements
Support Customer Service and Supply Chain Teams
Collate weekly reports using excel
Adhere to Health and Safety policy
Assist in administration of On Time and In Full Deliveries Tracker
Assist in administration of customer satisfaction measurement
Attend customer off-site visits
Liase with multiple supply chain stakeholders
How You'll Work.
Team & Collaboration
communication with internal and external sources; Interface with Production, Scheduling and Quality teams; Supporting the Customer Service and Supply Chain Teams; Liase with multiple supply chain stakeholders
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