CustomerServiceAdministrator

**Enjoy a career, packaged with care, whilst helping protect food, people and the planet ** We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together. We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together. **Main Responsibilities** **** * Administration of key company accounts for customers with major retail brands. * Organising the dispatch of finished goods to the end customer which will involve communication with internal and external sources. * Provide internal support for Commercial Team. * Co-ordinate the reduction of finished goods holding. * Maintain and update customer records. * Deal efficiently with customer complaints. * Interface with Production, Scheduling and Quality teams to monitor customer orders. * Collating and generating internal production requirements. * Supporting the Customer Service and Supply Chain Teams by carrying out any administrative duties. * Collate weekly reports using excel to support business requirements. · To adhere to the Health and Safety policy, following all company policies and procedures that have been put in place to ensure your welfare and that of others. Being mindful that the Health, Safety and Wellbeing at work is everyone’s responsibility. * Assist in the administration of On Time and In Full Deliveries Tracker. * Assist in the administration of customer satisfaction measurement. * Attend customer off-site visits when necessary. * Liase with multiple supply chain stakeholders. Join us. Help p