Culina Group
Logistics
CustomerServiceAdministrator
“Customer Service Administrator at Culina Group. Skills: Customer service, Administration, Client relations. Support day to day administration. Offer outstanding contract support”
What You'll Achieve.
Meeting customer and client expectations
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Computer literate, SAP experience, Ability to work in a fast paced environment, Conscientious and reliable, Adaptable attitude
Nice to Have
Previous experience is desirable, Full training will be given, Passion for delivering an exceptional customer service experience, Attention to detail/accuracy, Good geographical knowledge, Excellent communication skills, Ability to be flexible
What You'll Do.
Support day to day administration
Offer outstanding contract support
Provide continuous professional service
Problem solve for client
Meet customer expectations
Resolve client queries
Collate information for client KPI packs
Collate information for internal reporting
Maintain high customer focus
Provide reports for clients
Investigate unallocated PODs
Clear down unallocated PODs
Chase outstanding PODs
Ensure completion of reports
Circulate reports to stakeholders
Perform other administration tasks
How You'll Work.
Team & Collaboration
Internal departments; Relevant stakeholders
Communication Scope
Deliver accurate information
Applying for this Customer Service Administrator role?
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