APIVITA S. A

Cosmetics

CustomerServiceAdministrator

€24–32k ~AI est. Markopoulo Mesogaias, Attica, Greece FULL TIME
The Brief

“Customer Service Administrator at APIVITA S. A. Act as main point of contact for customers,. Register customer orders and credit notes in SAP”

What You'll Achieve.

Ensure smooth operations; Ensure customer satisfaction; Ensure service reliability

Industry & Context.

Cosmetics
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

3 years of previous experience in a customer-facing or support role, Familiarity with SAP procedures, Proficient level of English

Nice to Have

BSc degree in Business, Communications, or a related field

What You'll Do.

Act as main point of contact for customers

Register customer orders and credit notes in SAP

Resolve complex product

Monitor Proof of Delivery (POD) status

Ensure timely follow-up on delivery confirmations

Maintain and update customer master data in SAP

How You'll Work.

Team & Collaboration

Customers; Sales team; 3PL providers

Free ATS check

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