Boldr
Outsourcing/Offshoring
CustomerSalesSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Sales Specialist at Boldr. Skills: Outbound sales, Customer engagement, Objection handling, Conversion. Drive customer acquisition. Engage prospects”
What You'll Achieve.
Drive customer acquisition; Successful conversion; Meeting activity and conversion goals; Meeting or exceeding defined outreach, responsiveness, and conversion performance metrics
Industry & Context.
Analytical and critical thinker; Judgment and problem-solving skills
Availability to work standard US business hours required
What They're Looking For.
Must Have
2–3+ years of experience in sales (outbound sales), customer acquisition, BDR/SDR, or a similar high-volume role, Experience managing outbound and/or high-volume customer engagement activities across multiple communication channels, closing orientation, with confidence on the phone and a track record of driving prospects to commit, verbal and written communication skills with the ability to influence, persuade, and build customer trust, knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications., Experience handling objections, navigating challenging customer conversations, and driving conversion outcomes, Ability to independently manage multiple customer interactions and prioritize effectively in a fast-paced environment, judgment and problem-solving skills with the ability to adapt approaches based on customer needs, Experience using CRM systems and customer communication tools, organizational and time management skills with consistent attention to detail, Ability to quickly learn products, processes, and customer workflows in an evolving environment, Availability to work standard US business hours required
Nice to Have
Experience working toward performance goals, activity metrics, or conversion targets preferred, Experience selling into SMBs or independent business owners, with a clear understanding of their mindset: skeptical of platforms, time-constrained, and quick to disengage without an immediate value proposition, Hands-on experience with sales engagement and email outreach platforms (e. g. Mixmax, Saleshandy, Apollo, Instantly, Smartlead, or equivalent), including running sequences, managing cadences, and operating an inbox at high volume., Comfort with high-volume phone outreach, including a demonstrated history of cold calling at scale, Track record of hitting and exceeding outbound activity and conversion targets
What You'll Do.
Drive customer acquisition
Guide prospects through sales journey
Manage prospect pipelines
Persist through non-responses
Maintain high-quality engagement
Meet activity and conversion goals
Work assigned lead lists
Execute multi-touch follow-up strategies
Articulate product and service value propositions
Address customer questions and objections
Schedule and conduct product demos
Drive conversations toward successful signup
Manage multiple prospect conversations
Prioritize high-intent opportunities
Track outreach activity
Track customer interactions
Identify recurring customer objections
Identify engagement trends
Identify process gaps
Collaborate cross-functionally
Support acquisition goals
Meet or exceed performance metrics
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with operations, customer experience, and leadership teams
Communication Scope
Confident and resilient communicator; Verbal and written communication skills; Ability to influence, persuade, and build customer trust; Comfortable navigating ambiguity and adapting communication styles
Full Job Description
### A LITTLE BIT ABOUT Boldr * Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. ### LET’S START WITH OUR VALUES * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships we’ll always find EMPATHY ### WHAT IS YOUR ROLE As a Customer Sales Specialist, you will drive customer acquisition through proactive outbound sales and consistent prospect engagement. You will work assigned lead lists across email, phone, SMS, LinkedIn, and video meetings, guiding prospects through the sales journey from initial outreach to successful conversion. This role is focused on high-volume outbound prospecting, structured multi-touch follow-up, objection handling, and conversion ownership. You will independently manage prospect pipelines, persist through non-responses, and maintain high-quality engagement while meeting activity and conversion goals. This role does not involve list building, data analysis, or messaging strategy. ### WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. ### WHAT WILL YOU DO * Work assigned lead lists through outbound outreach across email, phone, SMS, LinkedIn, chat, and video platforms * Execute consistent multi-touch follow-up strategies to engage pros
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