CustomerReviewProcessAnalyst

## _Job Description_ **Job Description (JD) for the Standard Customer Review Process** **Job Title:** Customer Review Process Analyst **Objective:** To create a concise, insightful, and actionable story for 42 Standard Customers (Retailers) that empowers field teams to drive category growth, fostering strong collaboration between Retailers and Kraft Heinz Company (KHC). **Key Responsibilities:** **Develop Interactive Customer Review Decks** : Build engaging and informative decks using actionable insights to facilitate collaboration between Retailers and KHC **Data Analysis and Interpretation** : Utilize intermediate-level expertise in data sources such as Circana, Nielsen, Kantar, Symphony and In-house tools to extract relevant data and insights **Microsoft Tool Proficiency** : Leverage intermediate to expert-level skills in Microsoft tools, including PowerPoint, Excel, and Power BI, to create visually appealing and data-driven decks **Effective Communication** : Develop strong storytelling skills to present data insights to US stakeholders, ensuring clear and actionable recommendations **SLA Quality and Timeliness** : Ensure 100% quality and on-time delivery of customer review decks across all Standard Customers **Value-Added Insights** : a. Identify opportunities to add value to the sales team through possible sales projections before the final review with Retailers b. Post review with Retailers follow up on the possible outcomes and next steps of action items **Requirements:** * 3-4 years of experience in Space Planning, Category Management. * Intermediate-level expertise in data sources (Circana, Nielsen, Kantar, [Symphony.ai (Optional]) * Intermediate to expert-level skills in Microsoft tools (PowerPoint, Excel, Power BI) * Strong communication and storytelling skills * Ability to work under tight deadlines and deliver high-quality results * Strong analytical and problem-solving skills * Cultural and Behavioural Competencies **Nice to Have:** * Planogramming ex