Johnson Controls
Technology
CustomerRetentionsAdvisor
“Customer Retentions Advisor at Johnson Controls. Skills: Customer retention, Sales, Customer service. Focus on retention of customers. Help customers get the best out of their”
What You'll Achieve.
Deliver a retention rate of 65% a month; Deliver an upgrade target every month
Industry & Context.
Analyze data; Translate insights into actionable strategies
What They're Looking For.
Must Have
High level of customer service experience, Negotiation skills, Communication skills
Nice to Have
Telesales experience, Customer retention experience, Home security experience, Subscription-based services experience, CRM systems experience, Telesales performance tools experience
What You'll Do.
Focus on retention of customers
Help customers get the best out of their
Help customers see value for money
Upgrade customers to the latest equipment
Use value-driven conversations
Enhance customer satisfaction
Help customers see long-term value
Deliver a retention rate of 65%
Retain customers using conversational skills
Deliver an upgrade target every month
Utilize trained skills to upgrade customers
Applying for this Customer Retentions Advisor role?
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