CustomerRelationshipExecutive

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Job Description – Customer Care Executive** **PAM** **** **What this job involves:** **** **Serving on the front lines of customer service** **Are you a people person who can make daily interactions such a breeze?** **** **In this role, you’ll be in charge of one of the busiest places in the office—the help desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them with their queries. In other words, you will set the benchmark in giving our company a good first impression.** **** **Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.** **You will spend each day looking at how you can maintain and improve the front desk.** **** **Being at the heart of the business** **Maintaining and updating records and database are also part of your basic daily routine. These include complaint registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.** **** **Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll b