Payoneer

Financial Services

CustomerRelationsAssociate

Shenzhen, China; Hong Kong
The Brief

“Customer Relations Associate at Payoneer. Skills: Customer relations, Account management, Sales. Drive customer growth and adoption. Own customer lifecycle management”

What You'll Achieve.

driving customer engagement; business adoption; long-term value creation; deliver business growth; ensuring excellent customer experience; Deliver sales and performance targets

Industry & Context.

Financial Services
Problems you'll solve

Problem solving mindset; Analytical skills

What They're Looking For.

Must Have

2+ years experience in sales, customer success, or account management, understanding of sales planning, customer engagement, and pipeline management, Excellent communication, negotiation, and presentation skills, analytical skills with sensitivity to market trends and customer needs, Good command of English, proficiency in Microsoft Office tools, English CET-4

Nice to Have

Experience in cross-border e-commerce, fintech, or payments industry

What You'll Do.

Drive customer growth and adoption

Own customer lifecycle management

Execute customer development strategy

Deliver sales and performance targets

Lead and coordinate projects

Enhance customer experience

Identify insights and drive improvements

CRM and reporting management

How You'll Work.

Team & Collaboration

working closely with internal teams

Communication Scope

Great communication skills; Excellent communication; Negotiation; Presentation skills

Free ATS check

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