Berlin City Auto Group
Automotive
CustomerRelationsAssociate
“Customer Relations Associate at Berlin City Auto Group. Skills: Customer relations, Appointment scheduling. Answer incoming calls. Build customer relationships”
Industry & Context.
Pass pre-employment background check
What They're Looking For.
Must Have
1+ years customer service experience, At least 18 years of age, Authorized to work in the United States
Nice to Have
Prior call center experience
What You'll Do.
Answer incoming calls
Build customer relationships
Schedule Service Department appointments
Answer incoming Service Department phone calls and emails
Contact current and former service customers
Confirm and schedule appointments
Communicate with internet customers
Maintain accurate data
Schedule service appointments
Follow up with customers
Ensure customer satisfaction
Address customer concerns
How You'll Work.
Team & Collaboration
Service Business Development Center
Communication Scope
Written communication; Oral communication
Applying for this Customer Relations Associate role?
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