Teya
payment and software service provider
CustomerRelationsAgent
“Customer Relations Agent at Teya. Skills: customer service, problem-solving, communication. Handle high volumes of incoming calls, emails, and web chats from our merchants. Resolve queries, questions, and escalations quickly and professionally”
What You'll Achieve.
Work to quality and productivity KPIs
Industry & Context.
problem-solving skills, even under pressure
What They're Looking For.
Must Have
Proficiency in MS Office, especially Excel, High attention to detail and accuracy, Able to take initiative while following clear guidelines, Empathetic, patient, and genuinely driven to deliver outstanding customer service, A true team player, ready to collaborate and support colleagues
Nice to Have
Experience in inbound customer service or technical support is ideal, but not essential, Technically confident and quick to learn new systems, problem-solving skills, even under pressure
What You'll Do.
Handle high volumes of incoming calls
and web chats from our merchants
and escalations quickly and professionally
Educate merchants about Teya products and services
detailed records in our CRM
Work to quality and productivity KPIs
Identify and share recurring trends or issues with senior management
How You'll Work.
Team & Collaboration
A true team player, ready to collaborate and support colleagues
Communication Scope
High attention to detail and accuracy
Applying for this Customer Relations Agent role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Teya?
Real rants from real employees. Read before you apply.