FTC
Financial Services
Customer&ProjectComms-AssistantManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Customer & Project Comms - Assistant Manager at FTC. Skills: Campaign management, Member communications, Project delivery. Deliver member communications. Ensure regulatory notice periods”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
11 months FTC, Manager level 4
What You'll Do.
Deliver member communications
Ensure regulatory notice periods
Increase member awareness
Support enhancement projects
Quality check member comms
Manage end investor communications
Coordinate email and letter communications
Support line manager and team
How You'll Work.
Team & Collaboration
Client team; Internal colleagues; Data team
Communication Scope
Member communications; Investor communications
Process & Methodology
Project delivery
Full Job Description
# **About the Opportunity** Job Type: Fixed Term Contractor Contract duration : 11 months. Application Deadline: 10 June 2026 **Job Description** **Title** Customer & Project Comms - Assistant Manager **Department** GPS Marketing & Engagement **Location** Gurgaon, India **Reports To** Associate Director **Level** Manager - level 4 (12 months FTC) We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our GPS Marketing and Engagement team and feel like you’re part of something bigger. **About the team** Our Global Workplace Investing (GWI) business delivers investment management services to our corporate pension plan sponsors and their employees, and the GPS Marketing and Engagement (M&E) team are responsible for managing all aspects of communications and engagement for prospects, plan sponsors and their members. **About the role** We are looking for a passionate Manager to help deliver our member communications based on our strategic projects, Corporate Action and remediation needs and requests. The role involves ensuring we adhere to all regulatory and client required notice periods. We must increase our members’ awareness and knowledge of any changes to their pension plans and make clear any actions they are required to take, to ensure better financial outcomes for them. Additionally, you will be required to support enhancement projects to our delivery platforms (eg templates) and quality check member comms and plan literature amends. Your role will focus on managing, coordinating and delivering regular end investor customised email and letter communications for our workplace investing members including support for your line manager and team members in their absence. **About you** * Experience in ensuring content and delivery responsibilities are met to support the creation and despatch of a high volume of quick turnarou
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