Anthropic

Technology

CustomerProgramManager,ExecutiveBriefingCenter

$155–215k ~AI est. San Francisco, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Program Manager, Executive Briefing Center at Anthropic. Skills: Executive briefing program, Sales leadership engagement, Customer engagement. Design, run, and scale program. Own program end to end”

What You'll Achieve.

Move opportunities forward; Scale program consistently

Industry & Context.

Technology
Problems you'll solve

Root cause analysis

Eligibility Requirements

25% of the time in office

What They're Looking For.

Must Have

Built or scaled executive briefing program, Defined qualification criteria, Stood up intake process, Managed speaker bench, Fluency with enterprise technology narratives, Track record as operator at high volume, Rigorous tracking, Demonstrated credibility with enterprise Sales leadership, Executive presence with Fortune 500 VP- and C-level, Cross-functional operating skills, Comfort owning a number, Reporting on program-influenced pipeline, Clear written and verbal communication, Genuine interest in AI

Nice to Have

Experience with AI, Experience with AI responsibly

What You'll Do.

Own program end to end

Develop agenda jointly with Product Marketing

Serve as point of contact to account teams

Work closely with GTM

Work with Office of the CCO

Work with Product Marketing

Work with Anthropic's executive bench

Define and own Executive Briefing program

Govern strategic accounts and executives

Hold qualification bar

Surface accounts for engagement

Lead discovery with account teams

Translate objectives into tailored agenda

Select discussion leaders and demos

Build and manage speaker bench

Maintain speaker roster

Match speakers to briefings

Manage speaker capacity

Own day-of orchestration

Drive post-briefing follow-through

Capture commitments and feedback

Route feedback to owners

Track commitments to close

Own measurement and reporting

How You'll Work.

Team & Collaboration

Cross-functional role; GTM; Office of the CCO; Product Marketing; Solutions; Executive bench; Account teams; Workplace team

Communication Scope

Executive conversations; Brief executive sponsor

Process & Methodology

Capacity planning, Operating SLAs, Program strategy

Full Job Description

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Executive Briefing Program Lead, you will design, run, and scale the program that brings senior leaders from Anthropic's most strategic customers together with our spokespeople, product, and research teams. You will own the program end to end including qualification and intake, speaker selection, day-of execution, and post-briefing follow-through. You will own the agenda for briefings: setting its design and objectives, and developing it jointly with Product Marketing. You will also serve as the point of contact to account teams on how to use a briefing to move their most important opportunities forward. This is a highly cross-functional role. You will work closely with GTM and the Office of the CCO on account selection and program strategy, with Product Marketing on content development, with Solutions on technical deep-dives and demos, and with Anthropic's executive bench on sponsorship and participation. The right candidate has built or scaled an executive briefing program at an enterprise technology company, operates well at high volume, and is credible with both field leadership and C-level customers. Key responsibilities Define and own the Executive Briefing program: briefing formats, qualification criteria, the request-and-intake process from Sales, capacity planning, calendar, and operating SLAs. Govern which strategic accounts and executives receive a briefing each quarter in partnership with GTM leadership; hold the qualification bar and proactively surface accounts that should be engaged. Lead discovery with account teams ahead of each briefing to understand the customer's objectives, business context,

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