Anthropic
Technology
CustomerProgramManager,ExecutiveBriefingCenter
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Program Manager, Executive Briefing Center at Anthropic. Skills: Executive briefing program, Sales leadership engagement, Customer engagement. Design, run, and scale program. Own program end to end”
What You'll Achieve.
Move opportunities forward; Scale program consistently
Industry & Context.
Root cause analysis
25% of the time in office
What They're Looking For.
Must Have
Built or scaled executive briefing program, Defined qualification criteria, Stood up intake process, Managed speaker bench, Fluency with enterprise technology narratives, Track record as operator at high volume, Rigorous tracking, Demonstrated credibility with enterprise Sales leadership, Executive presence with Fortune 500 VP- and C-level, Cross-functional operating skills, Comfort owning a number, Reporting on program-influenced pipeline, Clear written and verbal communication, Genuine interest in AI
Nice to Have
Experience with AI, Experience with AI responsibly
What You'll Do.
Own program end to end
Develop agenda jointly with Product Marketing
Serve as point of contact to account teams
Work closely with GTM
Work with Office of the CCO
Work with Product Marketing
Work with Anthropic's executive bench
Define and own Executive Briefing program
Govern strategic accounts and executives
Hold qualification bar
Surface accounts for engagement
Lead discovery with account teams
Translate objectives into tailored agenda
Select discussion leaders and demos
Build and manage speaker bench
Maintain speaker roster
Match speakers to briefings
Manage speaker capacity
Own day-of orchestration
Drive post-briefing follow-through
Capture commitments and feedback
Route feedback to owners
Track commitments to close
Own measurement and reporting
How You'll Work.
Team & Collaboration
Cross-functional role; GTM; Office of the CCO; Product Marketing; Solutions; Executive bench; Account teams; Workplace team
Communication Scope
Executive conversations; Brief executive sponsor
Process & Methodology
Capacity planning, Operating SLAs, Program strategy
Full Job Description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Executive Briefing Program Lead, you will design, run, and scale the program that brings senior leaders from Anthropic's most strategic customers together with our spokespeople, product, and research teams. You will own the program end to end including qualification and intake, speaker selection, day-of execution, and post-briefing follow-through. You will own the agenda for briefings: setting its design and objectives, and developing it jointly with Product Marketing. You will also serve as the point of contact to account teams on how to use a briefing to move their most important opportunities forward. This is a highly cross-functional role. You will work closely with GTM and the Office of the CCO on account selection and program strategy, with Product Marketing on content development, with Solutions on technical deep-dives and demos, and with Anthropic's executive bench on sponsorship and participation. The right candidate has built or scaled an executive briefing program at an enterprise technology company, operates well at high volume, and is credible with both field leadership and C-level customers. Key responsibilities Define and own the Executive Briefing program: briefing formats, qualification criteria, the request-and-intake process from Sales, capacity planning, calendar, and operating SLAs. Govern which strategic accounts and executives receive a briefing each quarter in partnership with GTM leadership; hold the qualification bar and proactively surface accounts that should be engaged. Lead discovery with account teams ahead of each briefing to understand the customer's objectives, business context,
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