Ebury

Fintech

CustomerPaymentsGraduate

€24–30k ~AI est. León, Spain Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Customer Payments Graduate at Ebury. Skills: Customer payments, Financial operations. Reconcile client funds. Investigate unallocated funds”

Industry & Context.

Fintech
Problems you'll solve

Effective research skills; Find solutions independently

What They're Looking For.

Must Have

University degree, Working knowledge of MS office

Nice to Have

Spanish and English speaking

What You'll Do.

Reconcile client funds

Investigate unallocated funds

Verify remitter bank account data

Assign currency accounts

Instruct client payments

Verify client payments

Complete payment beneficiaries

Complete allocated tasks

Communicate task status

Manage payment issues

Process SWIFT query messages

Investigate non-received payments

Process payment returns

Process payment rejections

How You'll Work.

Team & Collaboration

Supportive team environment; Collaborative team environment

Communication Scope

Written communication; Verbal communication

Full Job Description

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Customer Payments Graduate Ebury Leon Office - Hybrid: 4 days in the office, 1 day working from home per week Ready to begin your career in a dynamic, international environment? Our Global Operations Centre is the perfect place for graduates and early-career talent to grow. You’ll gain hands-on experience in financial operations, develop in-demand skills, and have access to clear career pathways in a supportive and collaborative team. We are looking for a Customer Payments Graduate to join our Customer Payments team, reporting to the Customer Payments Manager. We are looking for someone who can ideally speak Spanish and English, although any other languages will be an asset. What you’ll do ● Reconciliation of client funds and outbound payments received across Ebury’s network of bank accounts, across all back office systems, in accordance with internal processes ● Investigation of unallocated and/or non-received funds, and rejection or escalation as required ● Funding client trades, where manual funding is required ● Verification of remitter bank account data ● Assign currency accounts to clients as requested, and in accordance with internal guidelines ● Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs ● Completion and verification of payment beneficiaries, in accordance with internal processes ● Complete allocated tasks with focus, and in a timely manner ● Communicate the status of tasks to colleagues and managers, and escalate probl

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