Maritz

CustomerOperationsSpecialist-CallCenter-Temporary

$36–48k ~AI est. West Virginia, United States PART TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Operations Specialist- Call Center - Temporary at Maritz. Skills: Customer Service, Call handling. Provide accurate information. Provide timely information”

Industry & Context.

Problems you'll solve

Problem-solving skills

Eligibility Requirements

Quiet dedicated workspace, Reliable internet connection

What They're Looking For.

Must Have

High School Diploma or GED Equivalent, 1-2 years Customer Service Experience, computer knowledge and proficiency, Proficient in Microsoft Office Suite

Nice to Have

Experience in a call center environment

What You'll Do.

Provide accurate information

Provide timely information

Process documents manually

Process documents electronically

Resolve ordering issues

Resolve shipping issues

Resolve ticketing issues

Update internal tracking systems

Receive incoming calls

Handle participant questions

Review order information

Update order information

Assist with back-end support

Attend training sessions

How You'll Work.

Communication Scope

Clear phone voice; Writing skills; Grammar skills

Full Job Description

**Where Human Connection Fuels Possibility ​** At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. ​ Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. ​ Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.​ And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. ​ That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.​ We have a passion for excellence and genuine care for the people making it possible. Continually demonstrate Premiere Customer Service by providing accurate and timely information on programs and services to our customers, processing documents, both manually and electronically, to resolve ordering, shipping or ticketing issues and to update internal tracking systems. **_What You 'll Be Doing _** **60% ******Inbo** und Calls****:** Receives incoming calls from participants, handles questions regarding their orders, recommends solutions based on participant issues. **20% ******Syste** m Updates****:** Review and update order information in prop

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