Octopus Electroverse

eMobility

CustomerOperationsSpecialist

$65–85k ~AI est. Wellington, New Zealand FULL TIME Remote Friendly
The Brief

“Customer Operations Specialist at Octopus Electroverse. Skills: Customer care, Customer support, Operations. Look after Electroverse customers. Handle sign-up questions”

Industry & Context.

eMobility
Problems you'll solve

Figure out solutions

What They're Looking For.

Must Have

Fantastic written communication skills, Organised approach to communications and operations, Willing to jump on new problems and opportunities

Nice to Have

Interest in and desire to know more about the EV industry

What You'll Do.

Look after Electroverse customers

Handle sign-up questions

Process card requests

Deliver high-quality care

Provide support for EV drivers

Solve customer queries

Represent Electroverse on social platforms

Stay up to date with features

Talk about new releases

Understand the customer ecosystem

Suggest ways to improve

How You'll Work.

Team & Collaboration

Wider team; Operations team

Communication Scope

Written communication

Free ATS check

Applying for this Customer Operations Specialist role?

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