n8n
B2B SaaS
CustomerMarketingManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Customer Marketing Manager at n8n. Skills: Customer marketing strategy, Customer advocacy, Storytelling, Reference programs, Proof-based marketing. Own customer marketing strategy at n8n. Build a scalable program for customer advocacy, storytelling, references, and proof-based marketing”
What You'll Achieve.
Establish clear ownership and direction for customer marketing; Build a repeatable pipeline of customer stories and advocacy opportunities; Increase the quality and usability of customer proof assets; Improve how Sales and Marketing teams access and use customer evidence; Help n8n tell stronger stories around customer outcomes, technical impact, and business value; Published customer stories and case studies; Growth in referenceable customers and advocates; Adoption of customer assets by Sales teams; Contribution to campaigns and GTM initiatives; Feedback from internal stakeholders
Industry & Context.
We can sponsor visas to for any other country, you need to have existing right to work.
What They're Looking For.
Must Have
Senior IC experience in customer marketing, product marketing, customer advocacy, or content led storytelling within a high growth B2B SaaS company, Experience building strategy, structure, and operating processes in functions that are still maturing, track record of turning customer stories into assets that support both marketing and sales, Ability to work cross-functionally and influence senior stakeholders without direct authority, editorial judgment and storytelling ability, with a good sense of what makes a customer story commercially useful, Comfortable balancing strategic thinking with hands-on execution, Experience supporting enterprise or technical buyers with proof-oriented content
Nice to Have
Experience building customer advocacy or reference programs, Background in technical SaaS, developer tools, automation, AI, infrastructure, or related categories, Experience creating sales enablement assets used in outbound or enterprise sales motions, Familiarity with open-source, fair-code, or community-led product environments, Experience helping define systems and workflows that later scaled into broader programs or teams, Exposure to global or multi region GTM organisations across Europe and the US
What You'll Do.
Own customer marketing strategy at n8n
Build a scalable program for customer advocacy
and proof-based marketing
Create a structured approach for sourcing and prioritising customer stories across industries
Produce high-quality customer assets including: Case studies
Co-marketing initiatives
Gather customer stories from post-sales teams and turn them into assets that are useful for both marketing and sales
Help Sales teams use customer proof more effectively in outbound activity
enterprise conversations
and workflows that allow customer marketing to scale over time
Measure performance and improve programs based on what drives the most impact
How You'll Work.
Team & Collaboration
Partner closely with Product Marketing, Customer Success, Sales, Partnerships, Demand Generation, Content, and DevRel teams; Help Sales teams use customer proof more effectively in outbound activity, enterprise conversations, and deal support
Full Job Description
The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 188+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. WHY THIS ROLE EXISTS Customer marketing already matters at n8n, but it does not currently have dedicated ownership. Valuable customer stories and advocacy opportunities exist across the business, but much of the work happens reactively or through ad hoc efforts. We’re looking for someone who can turn customer marketing into a more strategic and repeatable function that supports: - Pipeline growth - Enterprise credibility and trust - Product adoption and expansion - Sales enablement - Campaign performance You’ll define the roadmap, build the foundations, and create systems that help customer proof become one of the company’s strongest go-to-market assets. THE OPPORTUNITY This is an opportunity to build
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