Zip
AI platform for enterprise procurement
CustomerMarketingCoordinator
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“Customer Marketing Coordinator at Zip. Skills: speaker sourcing for tradeshows, webinars & field events, 3rd party review site strategy, GTM customer story enablement, customer gifting. speaker sourcing and recruitment of customer and industry speakers for tradeshow, webinars and field event calendar. managing outreach, vetting candidates, and shepherding confirmations from first contact through event day”
What You'll Achieve.
tradeshow, webinars and field event speaker pipeline is in great shape; meaningfully grown our G2 and Gartner review counts and positioning; some great new and refreshed customer story enablement materials; gifting program is running smoothly
Industry & Context.
six-month engagement
What They're Looking For.
Must Have
2-3+ years of experience in B2B SaaS from a marketing or a customer-facing role, writing skills: specifically the ability to write polished sales enablement materials that convey the challenges customers were facing and how Zip has solved for those challenges, project management skills: organized, self-directed, and able to juggle multiple programs at once, Comfortable working cross-functionally, especially with Product Marketing, Customer Success, Sales, and Solutions
Nice to Have
Proven speaker sourcing experience: you know how to find, vet, and secure speakers for tradeshows and field events and can manage that process independently
What You'll Do.
speaker sourcing and recruitment of customer and industry speakers for tradeshow
webinars and field event calendar
and shepherding confirmations from first contact through event day
identify and target the right customers for reviews on G2 and Gartner
building and running outreach campaigns
and optimizing the approach to drive consistent review volume over time
support our customer story program by developing supporting materials for our customer stories that help enable our GTM teams to showcase customer proof
help manage gifting logistics across different customer lifecycle touchpoints
How You'll Work.
Team & Collaboration
working cross-functionally, especially with Product Marketing, Customer Success, Sales, and Solutions; work closely with our Customer Success team
Communication Scope
make a compelling ask; tell a clear, compelling customer narrative; communicate openly
Process & Methodology
organized, self-directed, able to juggle multiple programs at once
Full Job Description
ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. About the Role We're looking for a proactive, organized Customer Marketing Coordinator to join our team for a six-month engagement. This role is primarily focused on speaker sourcing for tradeshows, webinars, and field events, with additional support across our 3rd party review site strategy, customer story sales enablement, and gifting programs. You'll be a key executor helping our Customer Marketing lead stay focused on high-level strategy while keeping the day-to-day programs moving. What You'll Work On Speaker Sourcing for Tradeshows, Webinars & Field Events This is the core of the role. You'll own the sourcing and recruitment of customer and industry speakers for our tradeshow, webinars and field event calendar — managing outreach, vetting candidates, and shepherding confirmations from first contact through event day with our Corporate Marketing team. You're comfortable working a pipeline of prospects and know how to make a compelling ask. 3rd Party Review Site Strategy You'll work closely with our Customer Success team to identify and target the r
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