ING Hubs Romania
Retail
CustomerLoyaltyMember
“Customer Loyalty Member at ING Hubs Romania. Set up and preparation of ING warrant plan. Proceed periodical Reconciliation of positions”
What You'll Achieve.
Outperform participants and client’s expectations continuously: the WOW effect; Considering applicable laws and regulations
Industry & Context.
What They're Looking For.
Must Have
At least one year of operational banking experience, Training in customer service and banking, Fluent in English (spoken and written)
Nice to Have
Knowledge in Dutch and/or in French, Understanding of banking legislation and related
What You'll Do.
Set up and preparation of ING warrant plan
Proceed periodical Reconciliation of positions
Executing cash transfers and payment
Managing invoices linked to contracts
Follow up execution of the plans
Answering and solving participants/sales team questions
Maintaining contact with CLT Account managers
Going through customer/participants and administrative processes
Operational handling of customer request
How You'll Work.
Team & Collaboration
Maintaining contact with CLT Account managers, Sales Team in BE, Tribe Investment and IT team dedicated to MyLeo/DEFI
Communication Scope
communication skills (oral and written)
Applying for this Customer Loyalty Member role?
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