CustomerLogisticsPartner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position **Job Summary** As a Customer Logistics Partner, you will be responsible for in-country distribution and Order-to-Cash to ensure timely delivery to customers. You will oversee in-country supply chain activities to ensure we meet our service goals. You will be responsible to ensure world class service levels and right-to-operate for local distribution and to implement supply chain strategies that successfully deliver our innovative medicines to customers and patients. This is a key role within the end-to-end supply chain operating model that interacts with local and global stakeholders. **Responsibilities and Accountabilities** Main Responsibilities ● Ensure in-market supply on time in full at the right quality and cost ● Ensure “right to operate” for distribution ● Oversee successful in-market supply and distribution management (Commercial, Promotional, Clinical/IMP affiliate level) ● Partner with CSM for upstream replenishment coordination including artwork, shipment qty and RSL from central packaging site incl. exception management. ● Monitor and inform CLM and CVSP around the exceptions related to our inbound process before triggering importation ● Depending on the local finance model: ownership to oversight of the order to cash process ● Manage contracts and optimize performance with supply chain service providers (e.g. O2C, logistics and distrib) incl. establishing and monitoring KPI metric ● Monitor and control Warehouse & Distribution and/or Logistic Service Provider operational cost as