CustomerLogisticsManagerNH90

****Job Description:**** ****Job Description and Tasks**** * **Act as AHE Focal Point for spares orders towards Customer and NHI** * **Manage customer orders for spares and AGEs** * **Perform contract piloting and report contract status to CSM** * **Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.** * **Coordinate with DPC CLM in NHI to ensure spares deliveries from PC** * **Coordinate with equipment suppliers to ensure spares deliveries** * **Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support** * **Coordinate with Material Support NH90 specialist to ensure parts deliveries** * **Improves customer satisfaction on Spares services.** * **Analyze and manage spare parts order book.** * **Ensure transversal coordination with different departments to fulfil customer needs** * **Issue and update of Provisioning Plan** * **Report generation to allow customer monitoring** * **Analysis of existing problems (misalignment of data, discrepancies, etc)** * **Control of warehouse activity to ensure readiness of material to be delivered.** * **Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.** **Competences** * **Customer Oriented** * **Team Management** * **Knowledge of Supply Chain** * **Knowledge of Business & Finance Management** * **Continuous Improvement methodologies** * **Capacity to welcome problems and put in place corrective actions.** * **Knowledge of aeronautics standards** **Soft Skills** * **Ability to work in an international & multicultural environment** * **Ability to build working relationship across multiple disciplines** * **Autonomy and rigor to apply and follow standards** * **Capacity to anticipate risks and difficulties** * **Capacity to analyze, to propose solutions in a synthetic way** * **Good communication skills** * **Value creation oriented** * **Initiative and proac